Kualanamu International Airport in Medan, Indonesia, is committed to delivering a world-class travel experience. However, the Plaza Premium Lounge faced a recurring issue: persistent smoke odour from its designated smoking lounge was affecting guest comfort and overall ambience.
Despite prior investments in traditional air purifiers, these systems failed to eliminate airborne contaminants and lingering odors, leaving the lounge environment less than optimal—especially in a high-footfall area frequented by international travelers.
To address this pressing challenge, the airport partnered with Biozone Scientific, known for advanced, chemical-free air purification solutions. A 15-day trial was launched to evaluate the performance of Biozone’s systems.
The impact was immediate and significant:
“Smoking odour was significantly reduced, with less impact on surrounding areas.”
Tobacco smoke contains a complex mix of over 7,000 chemicals, including volatile organic compounds (VOCs) such as formaldehyde, benzene, acrolein, and toluene—all of which pose serious health risks and contribute to persistent odors. These airborne toxins are not only unpleasant but also hazardous to both smokers and bystanders through secondhand exposure.
Traditional air purifiers often fail to neutralize these molecular-level pollutants. Biozone’s Air Care and Powerzone systems are engineered to address this gap. Using advanced UV-C and Photoplasma™ technology, they actively break down VOCs and airborne toxins at the source. This makes them highly effective in environments like airport smoking lounges, where continuous air cleaning and deep odour neutralization are critical for maintaining safe, breathable air.
Today’s travelers expect clean, odor-free environments—especially in premium spaces. Smoke odour control is no longer optional, and Biozone’s solutions help airports meet health, safety, and guest satisfaction standards.
This case demonstrates how innovative air purification technology can transform hospitality within transit hubs. From VIP lounges to transit waiting areas, Biozone’s scalable systems support cleaner air, improved guest satisfaction, and a healthier travel experience.
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