Odour Neutralisation and Ambience Improvement

for Heathrow Airport

Heathrow Airport, one of the world’s busiest international airports, welcomes millions of passengers annually, connecting people and cultures from around the globe. Terminal 3, a hub for numerous international airlines, caters to a vast number of travelers and visitors every day, making it a bustling center of activity.

Addressing the Problem

Despite maintaining a rigorous and constant cleaning regime, Terminal 3’s washrooms faced an ongoing challenge – persistent odour problems that seemed impossible to tackle. Even with the use of various fragrance units, the high volume of daily visitors, which reached up to 35,000 people, posed a unique and demanding challenge.

Finding the Solution

In search of an effective and lasting solution, the management at Terminal 3 collaborated with BSG to explore possibilities. Upon a visit from a BSG representative, the decision was made to try out our AC Odour Control units, renowned for their odour neutralising capabilities.


The AC Odour Control is the perfect solution for neutralising odours and improving air quality in transient spaces such as washrooms, offices and homes. The solution is completely chemical and consumable free, harnessing the power of Photoplasma to break down harmful compounds that cause odour. The AC Odour Control operates automatically, removing bacteria, viruses and odour 24/7.

Product Features
  • Completely automated and chemical-free
  • Does not use consumables, such as fragrance-dispensers or batteries
  • Maintenance free – requires simple annual UV lamp replacement
  • Highlights company image as a promoter of the Green Initiative
  • Scalable to installations of any size
  • Disinfects 24 hours a day, 7 days a week


BSG AC Air Purification

Results and Analysis

Working closely with the client, BSG installed AIRCARE units in ten selected washrooms at Terminal 3, initiating a 30-day trial period. After a suitable period of operation, inspections were conducted on the washroom facilities. The outcome was remarkable – the AIRCARE units had effectively eradicated the persistent odour problems and replaced them with a fresh, pleasant washroom atmosphere.

The success of the AIRCARE units brought about numerous benefits:

  • Odour Neutralization: The units completely removed odours, significantly improving the washroom environment.
  • Enhanced Ambience: Visitors now experience a more pleasant and inviting atmosphere.
  • Healthier Environment: The AIRCARE units created a healthier space for both the cleaning staff and the public.
  • Cost-Effective: BSG AIRCARE units proved to be a cost-effective and efficient solution.

Client Testimonial

To Conclude…

With BSG’s AIRCARE units, Heathrow Terminal 3 achieved a significant improvement in washroom ambience, providing a more comfortable and enjoyable experience for everyone passing through their facilities.

Click here to read more about the AC Odour Control solution! Or visit our Products Page to explore our wide range of solutions for air treatment, air purification, food hygiene and HVAC.